Our Team

Transcom Global is an ISO 9001-2008, ISO 17100:2015 and EN15038:2006 certified provider of translation, localization and QA services for the global life science industry.

Working with us, you will be glad to find a professional team who understands your language and unique terminology, familiar with the regulatory requirements and standards you are required to keep, and who are able to provide you with the highest quality of translation available at quick turnaround and competitive costs.

Management

Michelle Koriat

Founder and Chairman

Ms. Koriat founded TransCom in 1998. Guided by her vision and leadership, it has developed into a unique company with the highest international standards. Parallel to TransCom’s development She was a managing partner at Simul, a company with hundreds of employees in 4 offices, providing translation, simultaneous translation and interpretation services to foreign companies. Ms. Koriat has also instilled Commitment to the Community as a core value in TransCom. she has founded the First Hug Association in order to provide babies, who are abandoned in hospitals by their parents, with the emotional necessities that are so necessary for their proper development and recovery. For her voluntary contribution to the community, Ms. Koriat was awarded the President’s Award for Volunteerism in 2009 and the Minister of Health’s Award in 2010.

Matan Topper-Erez

Chief Executive Officer

Matan joined TransCom as an operations expert, after previously working in the communications technology industry. Bringing a fresh view to the industry on operations, Matan has been working closely with clinicians, life-science experts and clinical trial teams to create service experiences which combine scientific expertise, operational efficiency and top-quality customer service. Matan also leads TransCom’s marketing and sales operations, and has overseen the company’s expansion into new markets around the world. He has worked closely with global pharmaceutical companies and CROs on creating and improving their multi-national translation activities and procedures, and has published several articles on operational efficiencies in leading clinical trial journals. Mr. Topper Erez has a BA in behavioral sciences, specializing in research methods and statistics.

Rotem Shanon-Haberfeld

Country Manager

Mr. Shanon-Haberfeld joined Transcom after successfully leading public health non-profits. Combining his operational experience with his life-science and health background, Rotem has developed the company’s operations and customer service department to new degrees of excellence. Under his leadership, Transcom has developed processes and methods which allow clients to receive quick and efficient service from an expert team of Project Managers, and perform complex translation services within unmatched timelines.

Valerie Thorpe

Director, Europe Business Development

Val Thorpe joined Transcom in 2014 as the European Business Development Director, having spent 20 years managing projects in the Pharmaceutical, Medical Device and CRO sectors. With a BSc Hons in Genetics and a life-sciences background, she has a wealth of working knowledge of the healthcare industry’s unique requirements. Focused on managing the Business Development and Sales business for Transcom throughout Europe – Val has helped to develop the key strategies for moving Transcom into new markets around the globe.

Eitan Regev

Quality Manager

Eitan Regev has rich experience in quality and service processes from his experience in the banking and finance industries. Taking charge of the company’s quality department, Eitan has been leading a process aimed to improve and re-imagine the company’s IT and quality infrastructure to a cutting-edge level while maintaining service and delivery levels. He has also been a key figure in recruiting leading linguists and translators into Transcom’s vendor pool, establishing a solid process of learning and growth for all linguists, and strengthening the company’s in-house quality and content department.

Among Our Clients

Quality Policy

Since 1998, Transcom Global has been setting the standard for top-quality translations designed for the life-science industry in general and for clinical trials specifically. Transcom’s translation services have accompanied our clients, both locally and internationally in every situation, including: initiation and start-up, clinical trials, safety reviews, audits and FDA/EMA submissions.

Our quality allows our clients to conduct their international trials knowing their translation partner can be trusted to provide top-quality work in line with strict regulatory requirements and SOPs.

Transcom Global Ltd. is ISO 9001-2008 and EN15038:2006 certified. All of our processes are audited on an annual basis by one of the 162 international ISO organizations, as well as by many of our clients from the CRO industry. This comprehensive and rigorous assessment of our organization assures that Transcom Global meets internationally defined standards of quality. The ISO certificates obtained stands for Transcom’s longstanding commitment to quality, efficiency and risk-management, while meeting our clients’ needs.

Our quality policy guarantees:

  • Translations are handled according to SOPs written to match those of pharmaceutical companies and CROs
  • Native speaking translators who are required to have sufficient credentials or experience in the medical or life sciences and undergo extensive training
  • Professional project management by a dedicated operations team, each familiar with their client’s unique needs and SOPs
  • Extensive corrective and preventive action systems which helps Transcom constantly improve and provide better service
  • Strict measures for maintaining confidentiality & data security

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Clients are adding TRANSCOM
to their Vendor Pool because:

We process over 1,500 clinical trial and healthcare related translation projects each month.

We are a preferred provider for 6 out of the top 10 CROs

We continuously and successfully pass on-site audits by our customers